Our Guarantees

Our experienced medical concierge helps you plan your medical procedures before you leave home, and schedules all your appointments, surgery, treatments and recovery.

Cosmetic Surgery Guarantees

• We guarantee you'll have the finest doctors and appropriate facilities for your procedures or treatments.

• We guarantee we regularly meet interview and evaluate all the doctors, dentists, surgeons and medical professionals we work with, and visit and evaluate all the facilities where we schedule procedures.
• We guarantee your surgery and appointments are scheduled before you leave home.
• We guarantee the surgeon who consults with you is the same surgeon who will operate.
• We guarantee your treatments will be completed as planned according to your travel schedule.
• We guarantee to follow up with you to ensure the treatment and care we promised you is delivered to your satisfaction.
• We guarantee we are completely independent to freely choose the best service providers, doctors, hospitals and clinics according to your needs.
• We guarantee all plastic surgeons are board certified by The Colombian Plastic Surgery Association (SCCP) www.cirugiaplastica.org.co with a minimum of seven years of experience.

Initial Deposit Policy

A small deposit is required to secure a reservation for all services. This initial deposit will only be valid for six months and is not refundable under any circumstance. There will be no additional charges if a change in date is required as long as it is 14 business days prior to the scheduled date. If the changes are made less than 14 day in advance, a small fee will be charged. If the entire service is canceled please remember that your initial deposit is non refundable. Please make sure when booking a reservation that you read this policy carefully and plan accordingly.